At Munha Ice Cream, every product is freshly made with care and love. Because our items are perishable food products, we do not offer any returns or refunds once a purchase has been made.

No Return or Exchange

All ice creams, shakes, faloodas, cones, and waffles are made fresh and served immediately. Once sold or delivered, these items cannot be returned or exchanged, even if unopened.

Why We Don’t Offer Returns

Since our products are:

• Freshly prepared

• Temperature-sensitive

• Meant for immediate consumption

…we are unable to take them back or reuse them in any way. This helps us maintain quality, hygiene, and food safety.

In Case of an Issue

If you ever face a problem with your order (for example: wrong item, bad taste, or quality issue), please contact us immediately through WhatsApp or phone. We’ll do our best to listen and make things right for you — customer satisfaction is still very important to us.

Thank you for understanding.
We truly value your trust in Munha Ice Cream.